Effective Date: January 1, 2026 | Return to Homepage
This Privacy Policy explains how LoweFlyer LLC collects, uses, discloses, and protects personal information when you visit our website, contact our team, request our aerial services, or otherwise interact with our business. This policy applies to all information gathered through our website, our communication channels, and the delivery of our commercial drone services.
By using our website or engaging our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or provide us with personal information. We encourage you to read this entire document carefully and to check back from time to time for updates.
This policy covers information collected online through this website and offline through phone calls, email, in person meetings, and on site flight operations. The same standards of care apply across every channel we use.
This website and the services described on it are developed and operated by the developer LoweFlyer, and the operations, data, and legal responsibilities described here belong to the company LoweFlyer LLC.
LoweFlyer LLC is an aerial drone services company based in Lehi, Utah, United States of America. When we refer to we, us, or our in this policy, we mean LoweFlyer LLC. When we refer to the developer, we mean the individual or entity named LoweFlyer who builds and maintains the website and related systems.
Our registered company details are as follows. Company name: LoweFlyer LLC. Physical address: 181 W 1000 S, Lehi - 84043-5602, United States (US). We operate throughout the state of Utah and, when contracted, travel to other states for larger projects.
We collect information in several categories so that we can respond to you, deliver services, and operate our business. The categories of information we may collect include the following.
When you contact us through our website form, by email, or by phone, you may provide your name, your email address, your phone number, your mailing address, the subject of your request, and the content of your message. You may also provide details about your property, project, field, roof, or event when you request a quote.
To scope a flight, we may collect the address and location of the site to be flown, the size of the area, any relevant permits, and your preferred timing. This information helps us prepare an accurate estimate and a safe flight plan.
When you visit our website, our server and standard analytics tools may record your internet protocol address, browser type, operating system, pages you view, the date and time of your visit, and the website you came from before ours. We also use cookies as described in a later section of this policy.
We collect personal information from the sources described below. We only collect information that you provide to us or that is generated by your use of our website and services.
The majority of the personal information we hold comes directly from you when you send us a message, place a phone call, complete our contact form, or speak with our crew during a site visit.
Technical information such as your internet protocol address and browser data is generated automatically by your device and your internet browser when you load our pages. This information is collected by our hosting provider and basic analytics software.
In limited cases, we may consult public property records or public databases to verify the location and features of a site you ask us to survey. We do not combine this with personal information except as needed to deliver your requested service.
We use the information we collect for the purposes listed below. We do not sell your personal information, and we do not use it for purposes incompatible with the reasons for which it was collected.
We keep the use of your information to what is necessary for these purposes. If we wish to use your information for a new purpose that is not described here, we will ask for your consent where the law requires it.
Depending on where you are located and the nature of your engagement with us, we process personal information on the following legal bases. The applicable law may be the General Data Protection Regulation if you are in the European Economic Area, or other applicable local privacy laws.
When you engage us to provide aerial services, we process the information needed to prepare and perform that engagement, including scoping, scheduling, and delivery.
We process certain information for our legitimate business interests, such as improving our services, ensuring website security, and responding to customer questions. We balance these interests against your rights and freedoms.
Where we rely on your consent to collect or process information, we will ask for it clearly, and you may withdraw consent at any time by contacting us using the details at the end of this policy.
We may process information where it is necessary to comply with a legal obligation that applies to our business, such as record keeping or responding to lawful requests from authorities.
We rely on a small number of trusted service providers to operate our business and this website. These providers may process personal information on our behalf. They include web hosting companies, email providers, scheduling tools, accounting software, and payment processors.
Each provider is selected with care and is contractually required to keep your personal information secure, to use it only for the services they provide to us, and to comply with applicable privacy laws. We require providers to notify us promptly if they suffer a security incident affecting your data.
We do not permit these providers to use your personal information for their own marketing purposes. Any such use would require your separate consent.
We keep personal information only as long as necessary to fulfil the purposes described in this policy, subject to applicable law. The retention period depends on the type of information and the reason it was collected.
Inquiry messages are generally kept for a limited period to allow us to respond and to maintain continuity. Project related information, including flight logs and deliverables, is kept for as long as needed to support the engagement and any follow up services, and may be kept longer where required by record keeping rules.
When we no longer need your personal information, we delete it or make it anonymous so that it can no longer identify you. We review our retention schedules on a regular basis to keep them aligned with our legal obligations and business needs.
We take the security of your personal information seriously and apply reasonable technical and organizational measures to protect it against unauthorized access, accidental loss, alteration, or disclosure.
These measures include secure storage of our project files, controlled access to our databases, encrypted transmission of data where supported, and ongoing training for our crew about privacy and data handling. Access to sensitive project information is limited to staff who need it to perform their duties.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. If you have questions about the security of any data you share with us, please reach out to us at the contact details below.
Depending on the jurisdiction in which you live, you may have rights over the personal information we hold about you. We honour these rights to the extent required by applicable law. Your rights may include the following.
If you reside in a jurisdiction with specific privacy rights, such as California in the United States or a state within the European Economic Area, we will honour the rights granted to you by that jurisdiction. To exercise any of these rights, contact us using the details at the end of this policy. We will respond within the timeframe required by law.
Our website and services are intended for adults and are not directed to children under the age of thirteen. We do not knowingly collect personal information from children.
If you are a parent or guardian and you believe your child has provided personal information to us, please contact us using the details at the end of this policy. We will take steps to delete that information promptly and will investigate the situation fully.
When our crew flies over sites such as schools, playgrounds, or residential areas where children may be present, we operate with heightened care and obey all local flight rules designed to protect the public.
Our operations are based in the United States of America. If you are located outside the United States, your personal information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
When we transfer personal information internationally, we take reasonable steps to ensure that it receives a comparable level of protection. For individuals in the European Economic Area, we rely on appropriate safeguards such as standard contractual clauses where necessary.
By using our website or engaging our services, you acknowledge that your information may be processed in the United States in accordance with this policy and applicable law.
Our core service involves capturing aerial imagery and map data over sites you authorise for us to fly. We handle this capture data with the same care as any personal information.
Imagery and survey products generated for you remain your project materials. We do not publish, sell, or release capture data to other parties without your written approval, except where required by law or where the imagery is shared under your direction.
When we fly, we follow the operational rules set by the Federal Aviation Administration and any local restrictions. We conduct flights over private property only with the authorisation of the property owner or a responsible party. We install no recording equipment that remains on a site after we leave, and we store capture data in a secure, access controlled system.
Where a capture contains incidental imagery of people or vehicles, we do not use that imagery for any purpose beyond the service you requested. We do not perform surveillance or collect information about individuals without a clear business purpose and legal basis.
Our website may contain links to third party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those third party properties.
When you click a link that takes you away from our website, the privacy statement and practices of the destination site will govern your information. We are not responsible for the privacy practices or the content of any third party website, and we encourage you to read the privacy policy of any site you visit.
We do not control and do not endorse the content or data collection of any linked website. Your use of any third party website is at your own discretion and is subject to that website own terms and policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or our services. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, we will provide more prominent notice.
We encourage you to review this policy periodically so that you stay informed about how we collect, use, and protect your personal information. Your continued use of our website or services after any changes take effect constitutes acceptance of the updated policy.
If we make changes that significantly affect how we handle your personal information, we will take reasonable steps to notify you directly where we have your contact details.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through any of the channels below. We are happy to address questions about how we protect your data.
Email: request@loweflyer.buzz
Phone: +14059677496
Postal address: LoweFlyer LLC, 181 W 1000 S, Lehi - 84043-5602, United States (US)
We respond to privacy requests within the period required by applicable law and will do our best to provide a helpful answer to any question you send us.