Effective Date: January 1, 2026 | Return to Homepage
Welcome to the website of LoweFlyer LLC. These Terms of Service form a legal agreement between you and LoweFlyer LLC, a company located at 181 W 1000 S, Lehi - 84043-5602, United States (US). By accessing this website or engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our website or requesting any of our aerial services. If you do not agree with any part of these terms, you should not use this website or purchase our services. Your use of this website constitutes your acceptance of these terms and any updates we make to them.
These terms apply to all visitors, clients, and users of our website and services, including any individual or company that requests, books, or receives an aerial flight from our team.
LoweFlyer LLC is an aerial drone services company specialising in aerial photography and video, roof and property inspection, construction progress documentation, agricultural field scouting, mapping and survey flights, and event coverage.
We operate from our base at 181 W 1000 S, Lehi - 84043-5602, United States (US). Our business email address is request@loweflyer.buzz, and our contact phone number is +14059677496.
This website and the services and content described on it are produced and maintained by the developer LoweFlyer on behalf of LoweFlyer LLC. All references to our company, our services, and our obligations in these terms are made on behalf of LoweFlyer LLC.
You must be at least eighteen years of age to enter into an agreement with us for commercial services, and you represent that you have the legal authority to agree to these terms. If you use our website, you agree to do so in a lawful and responsible manner.
You agree not to use our website to violate any applicable law, to misrepresent yourself or any property, or to interfere with the proper operation of the site. You are responsible for maintaining the confidentiality of any account information you provide to us, if any.
We may refuse service at our discretion where doing so is necessary for safety, legal, or operational reasons. We are not obliged to provide any particular service to any particular person.
We offer a range of aerial drone services, described in detail on our website. Each engagement is scoped individually because every site and objective is unique. A description of a service on our website is an invitation to request a quote, not a guarantee of a specific result.
When you request a quote, we may ask for the site location, the size of the area, the objective of the flight, and your preferred timing. Based on this information, we prepare a written estimate that describes the services to be provided, the deliverables, and the price.
A quote is valid for a period stated on the estimate unless we notify you otherwise. Please note that conditions at a site, such as weather, airspace changes, or newly discovered hazards, may require a revised quote before we fly.
Once you accept a quote, we will schedule your flight in coordination with you. Booking a flight reserves a time slot for our crew and equipment. We confirm the final flight time closer to the date once the weather window is more predictable.
We will provide at least twenty four hours of notice if a weather or safety condition forces us to move your flight. We work hard to keep your scheduled time, and we will do everything reasonable to accommodate rescheduling requests from your side.
Flights are subject to the availability of our crew, aircraft, and required authorisations. We will tell you promptly if any element of the planned flight becomes unavailable.
Fees for our services are described in the estimate we provide for each engagement. Unless otherwise agreed, payment terms are set out in the estimate and the invoice we issue.
All prices are in United States dollars unless stated otherwise. We may require a deposit to secure a booking, especially for larger projects or events. Deposits are non refundable once a flight slot has been committed, except as required by law.
Invoices are due on the terms stated on each invoice. Late payments may be subject to reasonable interest charges and may result in a hold being placed on undelivered work until the account is settled.
You may cancel or reschedule a booking by contacting us as soon as possible. Where a deposit has been paid, we apply our cancellation policy stated in the relevant estimate.
Because weather and other safety conditions can interrupt any flight, we treat cancellations caused by unsafe conditions as reschedules rather than cancellations, and we will work with you to find a new date at no additional charge.
We reserve the right to cancel a flight at any time if we determine that flying would be unsafe or unlawful. In that case, any deposit or payment will be refunded in full or applied to a rescheduled flight, at your choice.
Safety is the foundation of every operation we run. We fly only when conditions are safe and lawful, and we obey the operating rules set by the Federal Aviation Administration and any local restrictions that apply to the flight area.
We may decline or abort a flight if there are high winds, precipitation, fog, low visibility, nearby air traffic, or any other hazard that in our judgement makes the flight unsafe. Our flight crew has full authority to make these decisions on site, and we ask that you respect them.
By booking a flight, you agree to allow our crew access to the site and to comply with any safety instructions provided by our pilot or visual observer during the operation. You agree not to interfere with the flight or to approach the aircraft during operation.
We deliver the products identified in your estimate, such as still imagery, video files, orthomosaics, point clouds, or survey models. Deliverables are provided in the formats described in the estimate.
Unless a written agreement states otherwise, upon full payment you receive a non exclusive, perpetual license to use the deliverables for the business purpose identified in your request. This means you may use the imagery and products for your own internal and commercial purposes, but we retain ownership of the underlying capture materials.
We may use anonymised samples of our work for our portfolio unless you request otherwise in writing. We never claim ownership of the underlying site or property, and we never imply an endorsement by you through our portfolio usage.
To help us deliver a safe and successful flight, you agree to provide accurate information about your site, including its location, dimensions, access points, and any hazards of which you are aware. You agree to obtain any permissions required for our crew to access the property.
For flights over property you do not own, you agree that you have the right to authorise the flight or have obtained the consent of the relevant property owner. You agree to notify us of any people, animals, or vehicles that may be present during the flight window.
Failure to provide accurate or timely information may result in delays, an inability to fly, or additional charges, and we are not responsible for delays caused by missing or inaccurate information on your part.
You agree to use our website and services only for lawful purposes. You must not use our website to transmit harmful code, to attempt unauthorised access to our systems, or to interfere with the availability of our website to others.
You must not use our website or our deliverables in a way that defames, harasses, or harms another person, or in a way that violates the rights of a third party. You must not use our services to capture imagery where doing so would violate privacy or security rules.
We reserve the right to investigate any violation of these acceptable use terms and to cooperate with authorities where necessary.
All content on this website, including text, graphics, logos, page layouts, and software, is the property of LoweFlyer LLC or its licensors and is protected by intellectual property laws. You may view this website for your personal and business information.
You must not copy, reproduce, distribute, or create derivative works from the content of this website, or from our marketing materials, without our prior written permission. You must not use our name, logos, or distinctive title treatment in a way that suggests our endorsement without permission.
Any ideas, suggestions, or feedback you provide to us about our services may be used by us without obligation to you, except to the extent that separate rules apply to your personal information.
Our team maintains strict confidentiality over your project details, site data, and capture materials. We share this information only with people who need it to perform the service you requested, and we never release it to unrelated third parties without your approval.
You agree to keep confidential any non public information about our commercial terms, pricing, or business methods that we share with you for the purpose of the engagement. Neither party is required to keep confidential information that is already public or that is required to be disclosed by law.
This confidentiality obligation survives the completion or termination of any engagement.
Our website and services are provided on an as is basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant that our website will be uninterrupted, error free, or free of viruses or other harmful components, nor that any survey or inspection result will detect every condition that may exist on a site.
We make every effort to produce accurate imagery and data, but aerial capture is subject to natural limits, and a survey or inspection report should not be treated as a replacement for a professional structural or engineering inspection where one is required.
To the maximum extent permitted by applicable law, LoweFlyer LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of our website or services.
Our total liability to you for all claims arising out of or relating to these terms, our website, or our services will not exceed the total amount you paid us for the specific service giving rise to the claim.
The limitations in this section apply whether the claim is based in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
You agree to indemnify and hold harmless LoweFlyer LLC, its officers, employees, contractors, and the developer, from and against any claims, damages, liabilities, and expenses, including reasonable legal fees, arising out of or related to your use of our website or services.
This obligation applies to claims arising from your breach of these terms, your violation of a law or the rights of a third party, or the actions of people or contractors you direct in connection with a service you have engaged.
We will provide you with reasonable notice of any such claim and will not settle a claim in a way that creates an obligation on you without your prior written agreement.
Our handling of your personal information is described in our Privacy Policy, which is part of these terms. Please read the Privacy Policy carefully to understand how we collect and use your data.
When you use our website or request our services, you consent to the collection, use, and storage of information in accordance with our Privacy Policy. You may review the Privacy Policy at any time by visiting our website.
If a term in our Privacy Policy conflicts with a term in these Terms of Service, then, with respect to the handling of personal information, the Privacy Policy will govern in that instance.
Our website may refer to or link to third party services, such as mapping platforms, analytics tools, or payment processors. These third party services are not under our control, and we are not responsible for their content, functionality, or policies.
Where we use a third party service in the course of delivering our services, we act only to the extent reasonably required to provide the service to you. The terms and policies of any third party service you use directly will apply to that use.
We do not accept liability for any harm arising from your use of a third party service accessed through a link on our website.
We may update these Terms of Service from time to time to reflect changes in our business, our services, or the law. When we make material changes, we will update the effective date at the top of this page and may provide additional notice.
Your continued use of our website or services after the effective date of any updated terms constitutes your acceptance of the new terms. We encourage you to review these terms periodically to remain informed.
If you do not agree with an update, you should stop using our website and services. The terms in force before the update will continue to apply to any engagement already in progress, unless the parties agree otherwise.
These Terms of Service and any separate agreements whereby we provide you services are governed by and construed in accordance with the laws of the State of Utah and, where applicable, the laws of the United States of America, without regard to conflict of law principles.
Any dispute arising under or relating to these terms will be subject to the jurisdiction of the courts located in Utah, United States (US), and you consent to the personal jurisdiction of those courts, subject to the dispute resolution process described below.
If you are subject to a law that grants you mandatory rights that differ from this section, those rights will not be affected by this governing law choice.
We are committed to resolving any disagreement promptly and fairly. Before initiating any formal dispute, we ask that you contact us directly to discuss the matter so we can seek an amicable resolution.
If a dispute cannot be resolved informally, the dispute will be resolved through binding arbitration conducted in accordance with the rules of a recognised arbitration provider, with the venue in Utah, United States (US), except that either party may seek injunctive relief in court where necessary to protect its rights.
You agree to bring any claim under these terms within the time limit required by applicable law. In any dispute, each party will bear its own costs, except that the prevailing party may be awarded its reasonable legal costs where provided by law.